Your Customers Deserve Better Conversations
Boost resolution rates, elevate customer satisfaction, and maximize team efficiency with AIVA.
We’ve done 50+ enterprise and business consulting.
The Complete Stack for Customer Service
Smarter AI Agent for Faster Resolutions
Offload up to 67% of repetitive queries across chat, email, and social channels to AIVA’s smart agent, built to deliver accurate and human-like responses.
A Support Hub Built Around Your Team
Transform chaos into structure with AIVA’s Help Desk and real-time Live Chat. Empower your team to work efficiently while boosting customer satisfaction.
Intelligent Flows That Increase Conversions by 37%
Automate follow-ups, personalize engagement, & streamline operations to increase conversions and retention.
Built to Work 24/7 Across Every Touchpoint
Choose pre-built modules or get custom solutions designed specifically for your business. We handle all integrations and configurations.
Handle complaints, answer questions, resolve issues instantly.
Process payments, calculate quotes, recommend products automatically.
Track orders, manage returns, schedule appointments seamlessly.
Connect CRMs, automate workflows, sync with existing systems.
Support employees, answer policy questions, assist with onboarding.
Deliver insights, track performance, monitor conversations automatically.
Omni-Channel Presence.
AIVA lives everywhere your customers are. From websites to WhatsApp, social media, or custom apps — it integrates seamlessly to keep conversations unified.
Always Available, Always Understands.
AIVA works 24/7, 365 days a year. It supports multilingual conversations in both text and voice, ensuring no customer is left unheard.
Multi-Agent Power for Complex Workflows.
Beyond simple chats, AIVA’s multi-agent system handles complex tasks and processes, guiding users through forms, ticketing, and end-to-end workflows with accuracy.
Built-in Analytics.
Track every conversation in real time with powerful dashboards. Gain visibility into messages, customer behavior, and support performance to uncover insights and improve decision making.
Beyond Text. AIVA Speaks Your Language.
Natural voice conversations in multiple languages that understand context, accents, and intent in real time.
Natural Human Conversations
Designed to sound human, AIVA listens carefully, understands context, and responds naturally so conversations feel smooth, intuitive, and frustration-free for callers.
Intent Recognition
Smart conversation management from first word to resolution. AIVA recognizes customer intent, handles routine requests autonomously, and escalates nuanced issues to appropriate team members when needed.
Complete Call Analytics
Full visibility into voice interactions. Automatic transcription, sentiment analysis, and performance tracking help you understand customer needs and optimize your voice operations.
Multilingual Support
Language flexibility that matches your customer base. AIVA supports international and regional languages with accent understanding that works the way people actually speak.
Integration with Backend Systems
Connected directly to your CRM, order management, and business systems. AIVA pulls customer data, processes transactions, and updates records in real time through voice alone.
